eBay

When eBay decided to send payments to sellers direct rather than PayPal, we had to set up our bank details. I did this with one digit wrong in the sort code. I corrected this after the first payment failed to make it to my bank. Since April I have been chasing eBay for them to pay into the correct account but I'm in an endless loop of customer services saying they will escalate to the highest level and 'give us 3-5 days to update you'. They never do; I have to jog them to update me then they say the same things. The incorrect sort code was used on another bank account for a payment and it was returned to the bank within 2-3 days. Ebay have had the payment returned to them but I can't get through to the proper dept to sort. 2.5 months on and I would never have thought it would be this long. I've been with them since 2002 but I'm considering closing my account with them but not until I've received my outstanding payment. What can I do to resolve this? Any help would be much appreciated! ... View more

I am trying to scan an a4 football magazine ,When i come to upload it onto e bay i get a message that the file 'exceeds the limites'  so i have no idea as to how i should now proceed to get my item listed    any help to domso greatly appreciated   thanks john ganninalang ... View more

I created a profile and started listing yesterday afternoon (more than 24 hours ago). The listings are showing as active and I received emails saying they are live but if you search for any of them they do not come up on the search - they have have only had 1 viewing .  Please can someone tell me if there is something else I need to do to get them to show.   Thank you ... View more

There is a problem that the application does not display pickup codes. No matter I press the "get pickup code" button, nothing happens! What could be the problem? ... View more

I have listed an item Gucci handbag with a reserve price for which I am paying a fee. It has been relisted automaticlly as not sold, so do I paid the fee  again each time it is relisted or is it a one off fee and then would only paid additional fees if and when the bag sells?  ... View more

I'm having issues with an Innotic video doorbell that I purchased that has broken within a months of using. The charging port connection has snapped off and I have no other means of charging the batteries that I have no contact details for innotic and obviously due to the time lapse cannot return the item Has anybody had any contact details or issues with the company any ideas are most welcome thank you   ... View more

Befor there is chat with ebay but now is finished? I need contact ebay ... View more

Hi  how can I send back the parcel to the seller if I don't have a label and don't have a traking number  thanks ... View more

 I have a problem with a buyer and would like to talk to customer service via telphone.   Does anyone have the correct telephone number as going round in circles.   Regards   Rob ... View more

Recently when I have been responding to messages from a seller through my email they can't see my responses.  This means I can't answer messages from my phone when away from home.  Is this a general issue or just me? ... View more