payment on hold

Hi folks, i sold an item and took a while to post it out. the payment was put on hold, the item has been delivered but i still havent received any money and its been a week or so now.  oh and is there any easy way to actual message ebay help desk ?

ta, matthew.

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You are under eBay's Managed Payments,  this is how the holds work,  the main delay is with  your bank's processing times.  Weekends being non working business days,  prolong the process a little too.

 

eBay then first take their fees from money received from a sale, and send the remainder to your nominated bank account. This takes 1 - 2 business working days.

 

Your bank then takes 1 - 4 business working days to process those funds, before they become available for you to withdraw.

 

  Another thing to check is if you have selected   a daily or weekly payout.  Go to your Payments tab top of your eBay page,  from drop down selected Summary to the right you will see Settings,  and you can edit and select there,  a daily or weekly payout.

 

You may need a desktop browser  not an app to do all of the above

 

 

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