negative feedback

A buyer has not paid for an item, but as a seller, I am not  able to leave negative feedback..  This is so unfair, for the seller, while the buyer gets away with not paying for a item?

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Answers (2)

Answers (2)

eBay have a new policy if buyers do not pay.

See here:

https://www.ebay.co.uk/help/policies/payment-policies/unpaid-item-policy?id=4271

Sellers don't need to open unpaid item cases any longer.

Instead, orders can be cancelled if a buyer hasn't paid within 4 calendar days.

Buyer receives a strike on their account.

Too many of those and the buyer will have their buying activity restricted.

plpmr
Experienced Mentor

you cannot change a green dot by putting the comment "Negative feedback" - leaving false positives for buyers is serious feedback abuse that can damage your account.

 

"the buyer gets away with not paying for a item" that's the sellers fault as they can cancel on day 5 as buyer did not pay and the buyer gets a strike.

 

However numerous sellers rather break the rules than follow them. 

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