negative feedback for buyers

Why is it that you cannot leave negative feedback for people buying even when they don't pay and don't respond to any communication yet a buyer can leave negative feedback whenever they like. This is really annoying. 

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Answers (1)

As a buyer you will have noticed that when you leave FB for a seller you get 3 options - positive, neutral and negative.


As a seller you have noticed when you leave FB for a buyer you get one option - POSITIVE.

 

Ooops maybe you didn't Smiley Sad


The option to leave neg or neutral was removed over 7 years ago because some sellers were abusing the system and using it to bully and threaten buyers.


Use the tools ebay provide (which does not include leaving any FB) - unpaid item case, add to BBL and set buyer requirement blocks to block anyone with 2+ strikes in last 12 months.


http://pages.ebay.co.uk/help/sell/unpaid-items.html
http://offer.ebay.co.uk/ws/eBayISAPI.dll?bidderblocklogin
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences


Leaving false positive FB for a buyer is a policy violation and will damage your account if it is picked up by ebay. It doesn't help you and it doesn't help other sellers. The strike from an unpaid item case does far more damage to the non-payer's account than a few silly words on their FB profile.

 

@strawberry10310

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