27-09-2020 2:17 PM
How do I stop bidders who have bids over 5 or 6 days getting an unpaid item that I haven't generated PLUS how can I leave negative feedback on bidders who do not pay or return requests for payment (no messages). Very frustrating process for a seller on e-bay I'm finding.
you need to make sure you turn off the unpaid item assistant
go to:-
my ebay >>> account tab >>> site preferences >>> unpaid item assistant
the option for sellers to leave negative feedback was removed over 12 years ago!!
ebay removed the option for sellers and introduced non payment strikes instead,
these work really well if sellers do it properly,
when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike
http://pages.ebay.co.uk/help/sell/unpaid-items.html
then add the non payers ID to your blocked list
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin
then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
The option to leave neg or neutral was removed 12 years ago because some sellers were abusing the system and using it to bully and threaten buyers.
Never be tempted to leave false positive FB for a buyer, it is a policy violation and will damage your account if it is picked up by ebay. It doesn't help you and it doesn't help other sellers. The strike from an unpaid item case does far more damage to the non-payer's account than a few silly words on their FB profile.
Use the tools ebay provide (which does not include leaving any FB) - unpaid item case, add to BBL and set buyer requirement blocks to block anyone with 2+ strikes in last 12 months.
http://pages.ebay.co.uk/help/sell/unpaid-items.html
http://offer.ebay.co.uk/ws/eBayISAPI.dll?bidderblocklogin
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
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