08-09-2019 10:04 AM
Has anyone tried sending seller a query and not had it sent? I'm 100 miles away and tried to facilitate collection as I'd be making a special journey on a Buy it now. Previously all message woudl be viewed in both my normal email and messages. Thsi time, no message is seen in my messages and not having a reply from seller, I don't know if they've even got my message?
Ebay keep kessing about with their site and this really is like throwing a curved ball, or am I missing something?
Thanks in advance.
If you asked the seller for their address you will probably soon receive a warning message from eBay, reminding you that exchange of contact details is prohibited before a sale is completed. This is to prevent buyers and sellers making private deals to evade eBay's fee.
You could try sending the seller another message, but don't use any key words like contact, address, phone number which eBay's robotic scanner may treat as prohibited content. If this the information you wanted, you must leave it until you've won the auction.
Making a round trip of 200 miles to collect an item is always risky. We often hear from frustrated buyers who find that the item isn't as described!
if your message contained contact details or asked the seller for his contact details ebay won't have sent it,
as you are not allowed to exchange contact details before a purchase is made.