12-04-2018 11:09 AM
Hi there,
I have sent back an item to the seller using printed ebay label. It has a tracking number on it.
I cannot mark it as dispatched on my return side, because "The tracking number you have provided already exists in our system. Please use a valid tracking number for this return".
Do you know any way to solve it?
Thanks.
If it was an ebay generated label then the tracking will already be on the return.
See the link to returns
https://pages.ebay.co.uk/help/buy/return-item.html