09-11-2017 9:02 PM
Just Sold An Item I have been left a negative without even being paid
Message the buyer and explain that somebody else placed a bid during the last minute of the auction which pushed the final selling price up from £42 to £60.99.
Your buyer was obviously happy to pay more than £42 for the item otherwise they wouldn't have placed a bid for more than that.
I would contact ebay cs and appeal the feedback, that comment should be removeable.
You can open an unpaid item dispute 2 full days after the listing ended and if the buyer does not pay, close the case on 'day' 5 when you see on the case screen an option to get a fee credit. At that point the buyer will get a strike and you can have the feedback removed.
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