02-01-2018 10:23 PM
I canceeled an order with the bunch of cowboys above imeidiatly after placing the order after excanging 4 or 5 emails from them canceling , I have now had an email from Yodel telling me they are delivering tommorow I intend to refuse delivery , how do I report them to ebay
Do not refuse the delivery - buyer remorse is not covered by the eBay money-back guarantee. You need to accept the parcel and return the goods using the eBay returns process.
It is worth noting....
• There is NO RIGHT OF CANCELLATION on eBay
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• You can ask the seller, but they have already been charged fees & may have lost other potential buyers as a result of your actions so they may not agree
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• If the seller was a UK registered business then you will have the right to return the goods by a tracked service at your own expense for a refund
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• Bidding is a serious matter & changing your mind simply is not grounds to cancel
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• It is likely that the seller will open an unpaid case to get their fees refunded & you would then earn an unpaid strike.......
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• If that happened again within 12 months then many sellers will refuse to deal with you
It is a grey area what will happen if you decline accepting the delivery....plus Yodel are known for delivering if you are out or stating delivered even if you decline