how to mark a return item as sent ?

[aspen281]

hi, i initiated a return but dont have a printer connection.

i sent it via royal mail and have the reciept and tracking number but there is no way of marking the item as sent/ dispatched.

when i press return details it still looks like it is unsent and is awating me to print the ebay dispatch label.

i wasnt ever given a choice to choose any other option.

what do i need to do ?

thanks

[**peaseblossom** · Accepted solution]

You'll need to contact ebay and ask them to add the tracking number onto the return.  Go to the very bottom of this for live chat and phone options:

https://ocsnext.ebay.co.uk/ocs/cusr?query=1455

[arkwebus]

As you did not use the label there is no way that the seller can be required to pay your postage I'm afraid

@aspen281