how do i get ebay to step in with someone who hasn't responded to my message?

[redwick1 · Accepted solution]

What was the message about?

Why did you need to message

[lynnette573 · Accepted solution]

it's about a product I bought 8 months ago - bathroom vanity unit - which has warped

[redwick1 · Accepted solution]

NOthing you can do on ebay or paypal after that length of time and no way of forcing the seller to reply on here. You could contact Citizens advice for their help as you may have rights under UK law. If overseas then nothing you can do

[lynnette573 · Accepted solution]

ok, thanks for your help