global shipping

[soletechuk]

I have had a number of issues with global shipping and I feel as if i am banging my head against a wall with ebay.

items arrive at the gsp and then do not arrive at the destination but then I have paypal claims against me and they are winning them even though I never see the item again 

as far as I understood my part ended when it arrived at gsp

[norseway53]

When a claim is opened, you enter the tracking details for the parcel from you to the gsp centre and state that you are not responsible for loss or damage in international transit of gsp items.  Paypal should not be closing cases against you if you do that.

[plpmr]

You need to be extremely careful how you handle this as you could be seriously out of pocket if you try to handle this yourself.

Your buyer needs to open a case for not received and you respond with the tracking number proving delivery to the UK Global shipping hub.

You cite that according to Global T&C you, the seller, are not responsible for any loss or damage in transit once it has arrived at the Global hub.