Perhaps they were not open as they dont open until 8am on a weekday.
In most cases you do not have to contact ebay as problems with items are sorted out in the resolution centre. It is all automated
You can put your problem here and we can try and help
If you really need to contact ebay then top or bottom of the page under Seller help or help and contact
Scroll down for contact details
It will be call me back or chat with us
