early delivered message on global shipping program

hi . I have sent an item through the ebay shipping program from uk to usa but the package shows as delivered when it reached the uk shipping point in Wales. i have now way of tracking the item as it says delivered and i have had no emails about its progress. it has been 2 weeks since posting.

 

what should i do?

 

thanks Brett

Accepted Solutions (1)

Accepted Solutions (1)

tobiasd4
Experienced Mentor

You post tracked to GSP UK hub, so you proved it was delivered, which is all you need to do.

Pitney bowes repack item & post to buyer with different tracking number.

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