05-07-2021 10:45 PM
How do I delete the postage costs from my sold item? I had input postage costs but the buyer chose to collect in person. I can't mark it as dispatched as it adds the postage to the final price.
Thanks
If they paid in cash then you need to send a new invoice without the postage or you will pay the fees on it.
You adjust the invoice to remove the postage and then send to the buyer
AS soon as you do then you go to Oders in the Seller Hub and mark as Paid and Dispatched