customer support rubbish

[micmi_810]

Been trying to contact customer support after my account got locked. Phone number 080035806552 but after going into options at the end all you get is sorry we are closed now try again in office hrs ?. This is the same any time of day ? Online chat are unable to help just give you same number and say sorry thats all we can do ? service is well lets say not that good 

[1956glyn · Accepted solution]

Hi

Customer services are mostly based in Manilla in the Philippines.  Over the past 2 weeks or so they have been hit hard by Typhoons.

Try this link....scroll down to the bottom 

https://ocsnext.ebay.co.uk/ocs/cusr?query=1455

[micmi_810 · Accepted solution]

MANY THANKS if only ebay made that link more well known again thank you for the help sorted x

[papso22 · Accepted solution]

It's not a specific link, it's just one way of getting to the CS options, you do it by using the help and contact button. You must have googled that phone number as there isn't one available on the site and hasn't been since the pandemic started.

[micmi_810 · Accepted solution]

its a number that was given to me by online ebay chat support

mick

[arkwebus]

... and previously - and on-going - by Covid.  

There is a clear link at top of many pages "Help and Contact" which works. 

@micmi_810