customer service

[vicsterxx]

i have a problem that has never come up before and i just want to speak to an actual person at ebay uk. how do i do this?

[arkwebus · Accepted solution]

Open a "non receipt" case with Paypal and escalate after 2 days and before 20 days.  A possible reason is that the seller's bank is not correctly linked to Paypal

@vicsterxx @redwick1 

[vicsterxx · Accepted solution]

Hi, thanks I'll try that



Sent from my Galaxy

[redwick1]

In most cases you do not have to contact ebay as problems with items are sorted out in the resolution centre. It is all automated

You can put your problem here and we can try and help

If you really need to contact ebay then top or bottom of the page under Seller help or  help and contact

Scroll down for contact details

It will be call me back or chat with us

[vicsterxx]

Hi, I have just posted my problem. It's a tricky one as the seller has no order from me but PayPal says the payment is in their account. How or who do I go to to get this one sorted



Sent from my Galaxy