credit card verification page error

[artemisia1558]

Hi, is anyone else having problems with restricted items that necessitate a credit card as proof of age?

I have a credit card registered on my account but when I try to bid and I am asked to put in the credit card details I am logged out of my account and get an error page.

The problem is described by eBay as a technical issue and has persisted for around a year.

Can anyone suggest a fix to this? I know that some people can buy the same items I can't.

[john1297576]

I am not sure where you are being asked to enter your card details when trying to pay.

As far as I am aware you have to have the card registered with Ebay, if it is already registered have you checked that it has not expired, or close to expiry.?

[artemisia1558]

Thank John. Yes the credit card is registered and not close to expiring. I am just trying to buy some cutlery and when I bid credit card confirmation is required but this only leads to an error page. It’s a problem that has been going on for about a year.