08-07-2021 11:20 AM
Hi, I recently bought some Tom Ford cologne on ebay. Once the bid had been accepted, I noticed that the seller had had feedback that his goods were not genuine. I raised this with him and said that if there was any doubt in his mind that he should end the sale. He assured me all was legitimate and I made the payment. At this stage, he dispatched the item and removed it from ebay - meaning I have no way of leaving feedback or of contacting ebay for what is most certainly a fake. Any ideas?!
Seller can't remove it from eBay only they can do that.
If when you receive it you believe its counterfeit then open a return claim for Item Not as Described