contacting Ebay

[mrspaws4thought]

I requested a call from ebay as there seems to be no other way of contacting them (live chat has disappeared).  The call came through and I could hear the gentleman but he was not able to hear me for some reason (and yes all my phone settings were correct).  I then got an email from ebay to say they had not been able to contact me, but I am not able reply to that email either. Is there no text or email facility for contacting ebay?

[thedemon2014]

Do you really need to contact eBay?

The answer to most questions can be found in the Help pages.

Alternatively if you put your issue here someone can probably give a better answer sooner than eBay CS.

[mrspaws4thought]

Hello,
many thanks for your reply, but yes I really did need to contact ebay regarding a problem. I had already exhausted all of the Help pages. I did get another call back to discuss the issue. But I would like other options - I thought the online chat facility was a good one.