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complaint regarding unpaid item
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15-06-2018 11:55 AM
I browsed a sticker for my car and put it in the basket, then decided it wasn't worth it so clicked off the page. A few weeks later ebay sent me an unpaid request so I paid it and then never recieved the sticker. The unpaid dispute never registered I have paid it and neither did they see I havent recieved it, today I got a telling off that its been recorded as a no no.
This is unfair especially as I cant seem to get hold of them unless I ring up.. anyone else have this problem?
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15-06-2018
3:31 PM
If you paid & didn't receive, Open a Not received case.
Contact eBay by Phone / Online Chat and request they open a case for you.
Alternatively, You can Open a Not received case in PayPal.
(click on Help and then their Resolution Center)
https://www.paypal.com/gb/smarthelp/article/what-if-i-didn't-receive-my-item-or-it's-not-as-advertis...
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