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charged commision for postage
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19-08-2018 8:20 PM
i cant get through to ebay..again,i could get in contact with ET easier than ebay so am asking on here!
i have sold items this month totalling £171 and got my invoice today that says £185,this is for what i have sold,but that is the figure with postage,ie,my sales are £171 &postage is 14 quid!i know its only an extra pound i have to pay but that is out of order to charge me for postage as if its money i have been paid,royal mail have the £14
until i can get intouch with the elusive customer service is this how this joke of an auction site operate now?
i have sold items this month totalling £171 and got my invoice today that says £185,this is for what i have sold,but that is the figure with postage,ie,my sales are £171 &postage is 14 quid!i know its only an extra pound i have to pay but that is out of order to charge me for postage as if its money i have been paid,royal mail have the £14
until i can get intouch with the elusive customer service is this how this joke of an auction site operate now?
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19-08-2018
8:26 PM
The fee on postage has been part & parcel of the fee structure for nearly 5 years, not exactly a new thing.
So there is no need to contact ebay customer services.
On another note you have listed your Clio in the wrong category, it's listed in the car parts>>exhausts category, so when it sells you'll be charged a 10% fee instead of the lower car sale fees charged in the motors category.
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