canceling an item

[righteous-women]

Hi sorry did not make myself clear.

I am the buyer, already made the payment, then realized that i did not read the description of the listing properly, a mistake was made when buying the goods. And I want to cancel the purchase. The item hasn't been sent as it was a collect option.  I haven't heard from the seller since then! thank you for your help.

[pixiesen2012]

sellers don't have to agree to cancel

if they don't agree and send the item you will need to collect it from the collection point 

then if the seller is a business you can start a return and pay to return the item to get a refund

if the seller is a private seller you have no right to return

[ruby*tuesday]

If you don't Pay you will receive an Unpaid Item Strike on your Account.

[ruby*tuesday]

Send the Seller a Cancellation Request from More Actions. They can Accept or Decline 

[righteous-women]

Ok. What happen if its declined.?
Bad decision happens.

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