23-04-2020 11:04 AM
can anyone advice what i do,i sold a deck of tarot cards buyer opened a return stating they were 4 cards missing and cards were fake as some thicker than others,i have recieved cards back and all cards are there they were just stuck together making cards appear thicker and heavier,i am not wanting to refund as item was as described no missing parts,ebay saying to refund as been returned.
Now you have them back you have to refund or if the buyer escalates the dispute ebay will force the refund
Not fair if it was not your fault but we all get this now and again
Just refund and sell on again.