24-10-2019 7:43 PM
eBay introduced a new verification process for accounts that are dormant for a while, or that have only recently been opened when they lost access to PayPal because they became separate companies. Not all accounts are required to complete the process, but once selected, you're blocked from doing anything until you do.
They're blocking you from bidding or buying until they've spoken to you and walked you through a couple of identity verification checks - they did the same to this account when it was opened.
The phone call takes less than a couple of minutes assuming your details are correct.