You need to resend your payment

I bought a nintendo switch lite as a guest and i got an email saying 'action required- you need to resend your payment'. The kicker is that the funds have already been withdrawn from my bank account. Any help would be appreciated. Thanks

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Answers (2)

Answers (2)

It's possible eBay and PayPal have miscommunicated during the checkout process.

 

With direct card payments it isn't uncommon for authorisations to be taken that are later reversed when eBay don't confirm the sale completed.

 

The result of that is your available balance shows a debit that isn't actually taken. Don't send a second payment until the first one is reversed.

Who was the email from?

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