15-06-2021 5:39 PM
I have received the wrong item twice from a company in China what can I do about getting a refund
You are covered by the Ebay Money Back Guarantee for 30 days from Delivery. You could open a Case for Item Not As Described. You would have to Pay the Tracked Postage back to China. The Seller has just 3 Business Days to Accept the Return. If he doesn't you can ask EBay to Step in after 4 days. They will Force the Refund.
If you made 2 Purchases, open 2 Cases.