Working iphone

[lexibaby45]

Sold iPhone 4s unlocked and was using o2 payg sim on iPhone 4s no problems at all .. buyer says phones not working ..sim problem and signal they say they have tried putting SIM cards in but not working which is not right as I no my iPhone is working tiptop.. what shall I do.. thanks

[redwick1 · Accepted solution]

Tell the buyer to open a not as described dispute in the resolution centre and you reply return for a refund

You send a pre paid label for the return

Once you have your item back then you go back to the resolution centre and allow ebay to refund and take the money from your paypal account

You get your final value fees back straight away

Ebay will force you to do this

Hopefully you will get your phone back in the same order as you sent it and can sell it again 

Make sure you do it all through the resolution centre 

Dont refund straight from paypal as you will get a defect on your account