Winning Buyer now asking questions

[janeandjerry]

I have a winning buyer who asked questions about the item after the auction ended, and wants more photos before paying. I was clear in the description that all questions were welcome during the auction. From the beginning, emails have been slightly rude with no pleases or thank yous.

I am an experienced ebayer with 100% feedback and do not like being treated like this. I've answered questions, now do I have to give more photos? Only options for cancelling order seem to be not having stock or problems with address. Please advise.... 

[tressygirl · Accepted solution]

Do not cancel this order, if they have been rude now it is more than likely they will not accept a cancellation and you will be left with the fees.

You've answered their questions, now maybe a message to politely remind them that payment is due.  Give them a couple of days and if payment is not forthcoming open a non payment dispute.  Needless to say place them on your BBL!