Why do I have to refund for a missing order when I have proof of posting

[pauoxb_37]

Surely I don't have to do a refund for missing order when I have proof of posting should i

[red_magpie]

Surely I don't have to do a refund for missing order when I have proof of posting

If you had read eBay's terms and conditions, especially its money back guarantee to buyers, you would have known that eBay requires proof of delivery, not proof of posting.

Those are the terms you accepted.