What makes someone a "Community Expert"

[thomakin1]

Who are these so called "community experts" who pop up in support of ebay whenever anyone posts about something which they dislike? I've noticed some of them have very low feedback scores, what is it that qualifies them to give advice? Or are they as I suspect simply  minimum wage ebay drones sat in front of a computer all day?

[ruby*tuesday]

You couldn't be more wrong. We aren't drones or on a Minimum Wage we are approved Volunteers. Low Feedback Scores are Experts Posting Accounts. Most of them are very experienced Business Sellers.