What does one do when a seller does not reply or give a refund after item has been returned.

[rspi9309]

Can anybody give advice when a seller does not replyand give refund  after item has been returned.

[john1297576]

You don't have to communicate with the seller, there is a perfectly good way to deal with Returns, IT IS CALLED the Money Back Guarantee which is on every listing. Unless you follow procedure then the seller can ignore you until it gets to the point that you are out of time.

[rspi9309]

Thank you, but it doesn't apply here, as it says that "this product is not under money back guarantee".. It is a nightmare to contact Ebay. I will, in future, be very careful to buy anything from Ebay!