Unpaid open case

[cassiej1234]

I have accidently pressed yes and closed the case when I should have pressed no. Tried looking for option have ebay phone me for help, but no luck.
I need to reverse the case and put it back open
Help

[john1297576]

Sorry you said you have been paid, ebay will not reverse it or open another case.

Aswith everything, you only get one chance.

[cassiej1234]

OK thank you, I'm an idiot, finger slipped. 
I need to get hold of ebay as I'm not going to post the item, so need to change that. 
Any idea how to get hold of them? 

Sent from Sky Yahoo Mail on Android