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Unpaid item case
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11-02-2016 8:17 PM
I opened an unpaid item case on 25th Jan and now am unsure what to do.its pretty obvious I'm not going to receive my money from the buyer but do I need to wait for eBay to contact me to allow me to relist the item.
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11-02-2016
8:24 PM
You close it 4 days after you opened it if buyer still hasn't paid, you get a refund of your final selling fee and non payer gets a strike on their account.
Neither of you can leave any feedback.
Then you can relist or make a 2nd chance offer to the next highest bidder.
Add their ID to your blocked bidder list:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?bidderblocklogin
and set your Buyer Requirements to block bidders with 2+ strikes in last 12 months:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
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