Unfair Negative Feedback

[doyley38]

I have received negative feedback for simply asking a buyer to leave feedback for a purchase or to let me know they have received their item. I tend to send a polite reminder once a week (it is a very polite reminder) for a few weeks then let it go.  This buyers negative feedback is quite scathing - it says I have pestered and harassed them constantly and will give propsective buyers the wrong impression of my selling performance.  Is there anyway I can get it removed other than pleading witht he buyer?

[plpmr]

not for the first time a seller has discovered the dangers of chasing feedback - never chase it as it's voluntary and you might [did] get the type you do not want.

[1956glyn]

doyley38 just to add....there is no need for you to send reminders for anyone to leave feedback as Ebay do this automatically

[doyley38]

As I have now discovered! That doesn't answer my question though! 🙂

[doyley38]

Thanks 1956glyn, I didn't know that. 🙂

[1956glyn]

Ok.......you can try apologising to the Buyer for making them feel harassed and see if they will allow you to send them a Feedback revision request OR contact Ebay CS and explain the situation and see if they will remove it. I do not know if they will to be honest. Scroll down to the bottom of this link and try and get live chat. https://ocsnext.ebay.co.uk/ocs/cusr?query=1455