Trying to Close my eBay account

I am trying to close one of my eBay accounts

I follow all the intructions to close the account, then I get this:

Your account can't be closed at this time
We can't close your account at present because:
  • We can't close your account yet because you still have active subscriptions. To cancel your subscriptions, log in to My eBay. Under "My Account", select "Subscriptions". Select the Unsubscribe link next to any active subscriptions.

I do not have any 'Subcriptions"

When I go onto that section it just recommends that I open an eBay Shop.

I dont want to do that ----I WANT TO CLOSE MY ACCOUNT!!!

PLAESE HELP

Accepted Solutions (0)

Answers (1)

Answers (1)

Check to make sure that you definitely have  no subscriptions 

 

https://www.ebay.co.uk/help/account/changing-account-settings/managing-subscriptions?id=4361

 

Then use this link to close your account

 

https://pages.ebay.co.uk/help/account/closing-account.html

 

If there are still problems,  contact eBay Customer Services,  they have full access to your account,  and can help you further here.

 

Contact them this way.

Scroll to the very bottom of the page on the link below you will be able to access eBay Customer Services via a Live Chat and sometimes there is a Call Back available. Both options will give you an approximate waiting time, it is usually only a few minutes.

https://www.ebay.co.uk/help/buying/search-tips/advanced-search?id=4049&query=1455&st=GENERAL_SEARCH

Lines open today between 8 a.m. and 10 p.m.