Tracking number on return item

How do I add a tracking number on a return item I have sent .Rbay is asking me to print a return label but I have already sent the parcel

Accepted Solutions (1)

Accepted Solutions (1)

You need to Contact Ebay from Help and Contact at the top of the Page. Enter "Advanced Search" scroll down to the Phone Link for EBay to Call you back. Live Chat should also be available. Ask EBay to update your Returns Case by adding your Tracking Number. The Case will have autofilled with the Ebay Tracking Number.

Answers (1)

Answers (1)

You'll need to contact ebay and ask them to change the tracking number on the case.   Use live chat at the very bottom of this:


https://ocsnext.ebay.co.uk/ocs/cusr?query=1455

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