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Purchased item . The following day this message is against the purchased item. Can no longer contact the seller. How do I get my money back.

Accepted Solutions (1)

Accepted Solutions (1)

You may still get the item even if eBay have removed the seller.

What is the expected delivery date?

Perhaps give it a day or two more then if you have still not received the item, or a full refund open and complete a case for “I bought an item. I haven’t received it yet” in the Resolution Centre. https://resolutioncentre.ebay.co.uk/

eBay will force a full refund if necessary.

Answers (1)

Answers (1)

fargvs
Experienced Mentor

The seller has been removed by eBay so PayPal is your only chance for a refund although you may be required to wait until expected delivery date has been passed before opening a case ? >  

Using the email Transaction #/ Print order/purchase details sent from PayPal ... advise that the Seller has been removed and escalate the case within 2 to 20 days >

https://www.paypal.com/uk/smarthelp/home

https://www.paypal.com/uk/smarthelp/article/what-if-i-didn't-receive-my-item-or-it's-not-as-advertis...

 

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