The Item is labeled Arrived but I did not receive it

Anonymous
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The Item is labeled Arrived but I did not receive it... I can not do anything on eBay bcoz eBay tells me that I received it.... How can I resolve this problem?

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arkwebus
Experienced Mentor

We hear this often.  Did you actually open a "non receipt" case in the resolution centre?  If so the seller is required to show - by tracking and by no other way - that delivery was made.  there is no way that I know that the sale shows as "arrived".  Is this what the seller told you?

 

If that happens [case and tracking] then I am afraid that they will win the case.  However they have to put the details into the case. 

 

@Anonymous 

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