Suspicious buyer email

[surimono2016]

HI, I have been sent a message about a suspicious buyer for an item I just sold.  The buyer is apparently not registered on eBay.  However, she has provided an address and has paid via PayPal.  I checked that the payment is there, and it is. 

The email says not to post it if you haven't already.  I have not, as it is the weekend and post officers here are shut, though I have marked it as posted.  (Tried to post this morning but PO shut)

Does anyone have any idea what I should do?

Regards

Surimono

[john1297576 · Accepted solution]

What does paypal say? Does the item appear in your ebay sales?

You do realise that according to ebay rules only AUTHORISED BUSINESS SELLERS are allowed to sell masks, you are not even registered as a Business Seller let alone Authorised.

Fair Pricing:

We love that eBay remains the best place to find the things we need from millions of sellers around the world.

Sadly, over the past few weeks we have seen a tiny minority of sellers attempting to exploit other users at this difficult time by listing items at unreasonably inflated prices.

We want to be really clear: we in no way support this.

We have introduced additional stringent measures to prevent or quickly remove listings that we find unfairly priced above their retail value. Some of the products covered by these new measures include antibacterial gel, protective masks, toilet roll, and baby formula.

Our teams are working around the clock to ensure our site remains a safe and fair place to buy and sell, and so far we have suspended hundreds of rogue accounts and blocked over 6 million listings.

We want to encourage you, our amazing eBay community, to report any listings you suspect of ‘price gouging’ to us. We take these reports very seriously and we will take action as necessary.

To report an item, please click here