Still no option to escalate :/

[kizziecatpurrrrrrr]

I posted the other day about a UK bassed seller who actually lives  and has thier bussiness  base in China  that is now asking me to send a return to Germany ( http://community.ebay.co.uk/t5/Member-To-Member-Support/Dishonest-seller-still-trying-to-con-me/qaq-... )

I still cannot see any option  to get ebay involved in the case   I started the return on the   on the 23rd and seller accepted on the 27th. 

Am I I just too soon to see the option? 

Cannot ring ebay as cannot use a phone  only emails

I only get this mesaage and no option to do anything else  

Send the item backThe seller is responsible for return postage charges. Contact the seller for a return postage label. If they can't provide one, you can purchase a label and we'll ask the seller to reimburse you.Already sent it back?It's important to let the seller know the item's on its way and when they can expect it. Just mark the item as dispatched.