Selling fees

I'm getting charged fees for an item I did not sell what can I do

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If you have a non-payer on your hands you need to go through the unpaid item dispute process to get an eBay final value fee credit.

Read all about it and open one here:

http://pages.ebay.co.uk/help/sell/unpaid-items.html



The non-payer will get a strike against their account, and sellers can set their Buyer Requirements to block bidders with 2 or more strikes.

They also won't be able to leave feedback for the transaction, which is always a bonus when they turn out to be flakey.

Add any non-payer to your Blocked Bidders List. You don't want them coming back:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

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