Selling fees

Why am I being invoiced for selling fees when I have nothing selling.

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@jhaw3134

 

According to your account you sold 2 chairs on 13/2 & a wine rack on 22/2

 

You also listed 2 chairs twice using a reserve

 

• Only basic listings are free

• A reserve is charged at 4% of the reserve set.....sale or no sale & was shown before you clicked "list with displayed fees"

• The minimum reserve you can set is £50

• Reserves are an expensive waste of money as they deter buyers

• Simply start your item at the minimum amount you would be willing to accept.....it cannot sell for less than the start price

 

 

 

• If an item has not been paid for 48 hours after the listing ended then you can open an unpaid case here http://resolutioncentre.ebay.co.uk/ (you have up to 32 days to do this if you wish to allow the buyer longer to pay but 2 days is the earliest)

• After opening the case if payment has still not been received after 4 more full days then return to the case & close as unpaid to request a fee credit

• Once a case has been closed you can then relist or make a second chance offer to the underbidder

• Once an unpaid case has been opened the transaction cannot be cancelled, only closing the case after 4 days will do this

• You should not simply cancel a transaction as it may leave you with fees to pay & a selling defect

• When a case has been closed in your favour as the seller then the buyer receives a damaging unpaid strike against their account & NEITHER of you may leave feedback

• Details here

http://pages.ebay.co.uk/help/sell/unpaid-items.html

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