Seller

[natalijstarikov-0]

Please I need help

[pixiesen2012]

sorry, my crystal ball isn't working today,

you will have to tell us what you need help with

[natalijstarikov-0]

I am ordered item few months ago, firstly seller whrote will send again but I need wait again 30 days, but I still didn't got my item, on Janvary I am asked refund, till this time Seller found reason In order not to return the money.
Thanks

[pixiesen2012]

okay, you should have opened a case instead of waiting 30 days,


you are out of time to do anything through ebay,


you need to log into your paypal account and open a case there instead,

do not allow it to time out

[natalijstarikov-0]

This product from HongKong

[pixiesen2012]

what's that got to do with anything?

you are out of time to action a case through ebay, you need to open a case in paypal

[fargvs]

Item not received ... you have 180 days from purchase to open a PayPal case ... escalate the case within 2 to 20 days and continue to completion >
https://www.paypal.com/uk/smarthelp/article/what-if-i-didn't-receive-my-item-or-it's-not-as-advertis...

For information :- the sale of any empty Branded Retail boxes/packaging is not allowed on eBay.