Seller won't refund postage

How do i stand if Seller requested higher cost tracked postage, said they would pay cost then doesn't.

 

Item was not as described - a different item, also found out he does this constantly.

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Answers (2)

Answers (2)

Open a not as described case to get a full refund. Seller will have to provide a Reply Paid Label 

 

If you did make a separate payment to cover the extra postage it will not be covered by the money back guarantee.

 

Leave Negative Feedback.

plpmr
Experienced Mentor

unless you get the return postage up front via a case you cannot force the seller to refund it.

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