10-07-2021 8:07 AM
A seller sold me a counterfeit watch which was described as being genuine - they even used photos of a genuine item.
I have asked the seller to allow me to return it and they want me to keep it. I asked eBay to intervene and they closed my case saying it is not covered by their money back guarantee. The item received was not the same as their listing.
I am now out of pocket with a fake watch.
Did you open your case within the 30 day window from receipt?