Rights violation listing removed

[timfairless]

I have had a listing for a Louis Vuitton shawl removed because it wa said to violate "rights". I won the shawl. It is a genuine Louis Vuitton Monogram shawl still in the original packaging with the LV labels. The person who bought the shawl assures me that it is authentic.  She gave it as a prize in a golf competition. She is a wealthy woman and had no desire to buy counterfeit items.  eBay say that there is a concern about the shawl without giving any information other than to say that it is a violation of rights. I think my rights have been violated too, so where do I stand in this matter?

I am sure that it is a genuine Louis Vuitton shawl. I won it. I do not want it. I want to sell it.

Why is this prohibited?

What can be done to rectify this problem?

Thank you

[corred]

@timfairless 

• Unfortunately the brand are a VeRO company
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• It does not matter if you have COA, original box, receipt etc or not....they can be faked like the item
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• If eBay remove an item you must NEVER relist it
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• With VeRO the brand owner complains to eBay suggesting they MAY BE fake......(this is because when fakes are sold it potentially damages the brand reputation)
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• Once they report them eBay MUST remove them & warn the seller not to relist.....the only way you can sell them is if the brand owner say they are authentic....which as they reported them will not happen......
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• With VeRO brands only their approved resellers may list them for sale
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• http://pages.ebay.co.uk/vero/index.html

[timfairless]

Hello corred
I accept that trademark owners must protect their legitimate outlets and authenticity of their products. The world is full of counterfeit junk, the sale of which is basically stealing from the genuine manufacturers.
In this case I have looked at a number of sellers' listings for LV Monogram shawls, and they are a mix of private and business sellers. Perhaps LV or someone else would not have objected if I had listed the shawl as "New other" as opposed to "New"? I will never know as eBay do not provide any explanation other than the one which you have outlined, thank you.
In any event, it's a trivial matter and I'll just sell it somewhere else.
Thank you for your comment.

[timfairless]

Please be aware that I am not casting any doubts or criticising your listings in any way, but I see that you specialise in signed memorabilia. How do eBay verify that they are as described? I could buy old sports shirts and scrawl something across them which looks similar to a signature shown on one of your genuine listings, then advertise it as the real thing. Very difficult to prove that such a fake is a fake, as there is a great deal of inconsistency in signatures, especially when they are applied to soft material with marker pens. For example, I have a football signed by a all the members of a Premier League winning squad, and the signatures are rather indistinct. It was signed in front of an audience at a celebration dinner. I have photographs to prove it, but I doubt that my evidence would stand up in Court as everyone was rather "well-refreshed"!

[corred]

@timfairless 

This is a case of dealing with a very high end brand who's reputation is on the line when it comes to quality

This does not even have anything to do with if the item is authentic or not !!

The reputation of the brand can be damaged if someone sells something claiming to be genuine if it is not & may be inferior quality

For that reason the brand registers under VeRO.....as the verified rights owner.....they & only they can request an item is removed from sale....this is not something done by eBay, they do not decide if the items are authentic or not

The reference you make is not the same ...........

The brand owner registered under VeRO will request the removal no matter if new, as new, like new, used.....it does not matter...a brand may limit used sales to it's own approved resellers

Once a VeRO brand or its agent report & request the removal of an item then it must not be relisted

Most sellers on eBay.....especially those with designer branded goods to sell would consider this policy unfair especially where like you do they know the goods are authentic.....however the policy ,means that where a brand do not want their brand to be potentially tarnished by sales on eBay they will request the removal of those items......sometimes it can simply be that they feel that being advertised on eBay at all lowers the value of a brand normally only found for sale in high end boutiques

I suspect that over 90% of VeRO removal requests are for legitimate & genuine items

Many will consider this an abuse of power by the brands.....but it is unfortunately eBay policy