You need to Open an EBay Returns Case within 30 days of Delivery if you haven't already? You then Contact Ebay from Help and Contact at the very foot of the Page. Enter Advanced Search. Scroll down to the Phone Link for EBay to Call you back. Live Chat should also be available. Give EBay the approximate size and weight of the Item so they can instruct the Seller to organise a Courier or the llke.
