Returning an item

[orangypinky]

I need to return an item- I emailed the seller , who sent me an email with the returns address - I then started the returns process officially thru eBay.......(this is the problem!) .... the returns address in the returns process is a different returns address, so if I continue and return to the address told to me by the seller what happens if my parcel 'goes missing' , am I covered ? 

[redwick1 · Accepted solution]

You should do it through the ebay returns proccess

It is up to the seller to have their correct details on their ebay.

I would just contact the seller and tell them that the address if different on ebay and that that is the address you have to send it back too.

If you are paying for the postage then it may be best to buy it through ebay if you can but either way make sure the tracking of the return is on the dispute when you return it

They may be trying to mis lead you as the item has to show delivered to the address you are given.