cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Returned item

Seller gave fake address for return and now it's redelivered to me

Accepted Solutions (0)

Answers (2)

Answers (2)

For all returns you need to open the relevant case in the Resolution Centre follow instructions there,  and send the item back tracked to the name and address provided in the case details, and post to no other.

 

https://resolutoncentre.ebay.co.uk

 

If you are still in time go down that route now,  and open a case.

redwick1
Experienced Mentor

Contact ebay and tell them

Top of the page under Seller help and scroll down for contact details of call me back or chat with us

This is happening a lot with overseas sellers with false UK address details

Ebay may just refund you without having to send it back again